Paper/Archive/CVE-2026-48188

CVE-2026-48188

OTRS AG OTRS — SQL Injection via MySQL Quote Method

CVSS 9.1 (CNA)9.1 / 10 × 3027.3 Not in CISA KEV+300.0 EPSS percentile 54.5.545 × 2010.9 No public exploit+100.0 SSVC exploitation: none+100.0

Description · from the CVE record

An improper Input Validation vulnerability in OTRS or ((OTRS)) Community Edition database layer module allows an unauthenticated SQL injection which can lead to an authentication bypass. This issue only affects the system if the MySQL/MariaDB server is configured with the NO_BACKSLASH_ESCAPES SQL mode. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X * (OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

Affected

ProductAffectedFixed inSource

OTRS7.0.x–CNA

OTRS8.0.x–CNA

OTRS2023.x–CNA

OTRS2024.x–CNA

OTRS2025.x–CNA

OTRS2026.x – 2026.3.x–CNA

((OTRS)) Community Edition6.x–CNA

Scores by source

OTRS (CNA)9.1CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N

CISA ADPSSVCExploitation: none · Automatable: yes · Technical impact: total

References

refotrs.com/release-notes/otrs-security-advisory-2026-02