Paper/Archive/CVE-2026-32754

CVE-2026-32754

freescout-help-desk freescout — FreeScout: Stored XSS via Unescaped Email Template Rendering ({!! $thread->body !!})

CVSS 9.3 (CNA, NVD agree)9.3 / 10 × 3027.9 Not in CISA KEV+300.0 EPSS percentile 45.9.459 × 209.2 Exploit: SSVC poc+1010.0 SSVC exploitation: poc+100.0

Description · from the CVE record

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Versions 1.8.208 and below are vulnerable to Stored Cross-Site Scripting (XSS) through FreeScout's email notification templates. Incoming email bodies are stored in the database without sanitization and rendered unescaped in outgoing email notifications using Blade's raw output syntax {!! $thread->body !!}. An unauthenticated attacker can exploit this vulnerability by simply sending an email, and when opened by any subscribed agent or admin as part of their normal workflow, enabling universal HTML injection (phishing, tracking) and, in vulnerable email clients, JavaScript execution (session hijacking, credential theft, account takeover) affecting all recipients simultaneously. This issue has been fixed in version 1.8.209.

Affected

ProductAffectedFixed inSource

freescout< 1.8.209–CNA

Scores by source

GitHub_M (CNA)9.3CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:H/A:N

NVD9.3CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:H/A:N

CISA ADPSSVCExploitation: poc · Automatable: no · Technical impact: total

References

refgithub.com/freescout-help-desk/freescout/security/advisories/GHSA-56h2-5556-r6mg refgithub.com/freescout-help-desk/freescout/commit/3329379db38a86cf7069b0709061b95a7d38985b refgithub.com/freescout-help-desk/freescout/releases/tag/1.8.209