Description · from the CVE record

SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.

Affected

ProductAffectedFixed inSource
n/an/a–CNA

Scores by source

CISA ADP9.9CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H
CISA ADPSSVCExploitation: active · Automatable: no · Technical impact: total

References

refhorizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-softwarerefsimple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlierwriteupmicrosoft.com/en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-ransomware-operationswriteuptrendmicro.com/vinfo/us/security/news/ransomware-spotlight/ransomware-spotlight-dragonforcerefcisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57726kevcisa.gov/known-exploited-vulnerabilities-catalog