Description · from the CVE record

Improper Input Validation vulnerability in OTRS AG OTRS, OTRS AG ((OTRS)) Community Edition allows SQL Injection via TicketSearch Webservice This issue affects OTRS: from 7.0.1 before 7.0.40 Patch 1, from 8.0.1 before 8.0.28 Patch 1; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

Affected

ProductAffectedFixed inSource
OTRS7.0.1 – < 7.0.40 Patch 17.0.40 Patch 1CNA
OTRS8.0.1 – < 8.0.28 Patch 18.0.28 Patch 1CNA
((OTRS)) Community Edition6.0.1 – 6.0.34–CNA

Scores by source

NVD9.8CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
OTRS (CNA)6.5CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
CISA ADPSSVCExploitation: none · Automatable: no · Technical impact: partial

References

refotrs.com/release-notes/otrs-security-advisory-2022-15reflists.debian.org/debian-lts-announce/2023/08/msg00040.html